FREQUENTLY ASKED QUESTIONS
CAN I PAY ONLINE FOR MY CONTAINER STORAGE?
Payments will be made by Direct Debit.
HOW FREQUENTLY CAN WE ACCESS OUR CONTAINERS?
You will have access 24 hours a day, 7 days a week.
WHAT HAPPENS IF I LOSE A KEY?
A replacement key costs £10. This may take a few working days.
WHAT HAPPENS IF I LOSE THE KEY AND THE PADLOCK?
A replacement padlock and key will be charged at £40. You may not supply your own.
IS THERE INSURANCE FOR THE GOODS KEPT IN STORAGE?
Clawson Self Store do not insure your goods but you must insure your goods at all times while stored with Clawson Self Store . Some household policies include storage – check your policy.
DO THE CONTAINERS HAVE ELECTRICITY OR WATER CONNECTED?
No, there are no mains supplies.
WHAT PAYMENT METHODS DO YOU ACCEPT?
All customers are required to complete a Direct Debit mandate which is sent to all customers once they have booked a unit.
CAN I STOP MY STORAGE AT ANY TIME?
Yes. We require one week’s notice of leaving.If you move out before the end of the month you have already paid for, we’ll then refund any unused days back to you.